Now run the application and use it to send scanning requests to your scanner. Move to the compatibility tab and select the checkbox behind “ Run this program in compatibility mode for”įrom the drop-down list, select “ Windows 8” Once installed, right click on the application icon and select Once downloaded, install the application. Go to this link to enter your scanner’s model and follow the on-screen instructions to download the utility. Follow these steps:įirstly you need to download the Canon MF Toolbox from the Canon website. Most of the users reported issues with Canon scanners so the first method deals with resolving the issue on a Canon scanner. This happens with both PCs using the appropriate software and also using the Windows Scan software in Windows 10 and the free version from the App store.”įollowing were the fixes reported by other users that seems to have done the trick. Scanner then hangs and it takes Task manager to end task before I can use it again.

The user originally stated the following on the Microsoft Forum, “Using the Canon software for Windows 10 (64bit) I press preview scan and the scanner runs through its cycle and produces a preview, I then press Scan, the scanner gets 28% of the way down the bed and stops. The majority of users have reported the Canon Scan has stopped working.

Soon after updating to Windows 10, many users have faced the issue of being unable to connect to their Canon printers and scanners.

Canon scangear windows 10 us